CleanMail Server is a complete Email Security solution (anti-spam, anti-virus, anti-phishing) compatible with
any mail server software on Windows or Linux.
All CleanMail licenses include 12 months of software maintenance and priority support.
You can upgrade to the larger licenses at any time by simply paying the price difference.
If you have any questions about our software or the purchasing process, just send us an email to
.
How To Order
You can pay by credit card, PayPal, bank/wire transfer, invoice, check or cash.
To place your order, please click on "Order" and proceed to the checkout,
fill in the upcoming form, choose your payment method and follow the instructions.
Immediately after your order has been processed, you will receive an email with the license key and an invoice.
European Union residents please add 19% VAT (or enter your VAT ID during checkout if you are from outside Germany).
Notes:
Any CleanMail license includes 12 months of software maintenance and priority support.
The renewal price is 35% of the current list price.
CleanMail includes Anti-Virus protection at no extra cost.
CleanMail supports an unlimited number of domains.
Single server licenses (as listed above) allow the installation on one server. For multi-server, site or enterprise licenses or if you are an ISP and want to offer CleanMail as a hosted service, please request a price quote.
You can explicitly specify a list of recipient addresses (or address patterns) where spam checking is enabled.
If a recipient address matches an entry in this list, and if the mail server accepts this recipient address, it counts against the number of licensed addresses. Recipient addresses in excess of the licensed count are not checked for spam.
Updates, Upgrades & Renewals
If you want to update, upgrade or renew an existing license, please visit our Customer Service Center.
Multi-Server Licenses of CleanMail Server
Single server licenses (as listed above) allow the installation of CleanMail on one server.
We also offer attractive discounts for multi-server, site or enterprise licenses of CleanMail Server and the hosted CleanMail service.
Special Offers for NGOs & Non-Profit Organizations
We support NGOs, charities and other non-profit organizations by providing special discounts.
Please send us an email to
.
Other Ordering Methods
Order by fax
Please click on one of the above "Order" buttons and proceed to the checkout,
click the link "Order by fax" near the bottom of the page and follow the
instructions.
Order by postal mail or telephone
Please choose a product above and write down the item number(s) of the
desired products. Contact our partner Element 5 with your order:
Phone: Toll free in USA and Canada: +1-800-406-4966
Rest of the world: +49-221-310-88-30
Postal Mail: USA: element 5 Inc., P.O. Box 844, Greensburg, PA 15601, USA
Rest of the world: element 5 AG, Vogelsanger Str. 78, D-50823 Köln
Order through a reseller in your country
To make your purchase of our products as seamless as possible, Byteplant partners with
software resellers from all over the world. Our global partner network makes it easy for you
to find out more about Byteplant products and to purchase your license locally.
Find your nearest reseller in our Global Partner Network.
Purchase orders
We accept purchase orders from corporate customers and government agencies only.
Please send your purchase order stating the item number(s) to:
byteplant GmbH, Heilsbronner Strasse 4, 91564 Neuendettelsau/Germany
Fax: +49 9874 689 460 Important: Please supply your e-mail address for electronic delivery
and note if you wish to have the software delivered on CD-ROM (plus $19.90 incl. shipping)!
Money Back Guarantee
With our 30 days unconditional money-back guarantee, ordering is completely risk-free.
If you are not satisfied for any reason whatsoever, just let us know within
30 days of purchase, and we will refund your order in full - no questions asked.
The freeware version is restricted to personal and non-commercial use. It is limited to scanning mail for up to 10 email addresses (mail to additional addresses will of course be delivered but is not scanned for spam). Also a short note at the end of all scanned mails is added.
Commercial licenses may be installed and used on one (1) computer. Multiple licenses must be purchased for multiple installations.
Site Licenses may be installed and used on one or more computers owned by the licensee and located on one property owned by this person, company or institution (e.g. campus or business premises).
Software Maintenance Terms
Any CleanMail license includes 12 months of software maintenance and priority support.
During this time:
You can always download the latest version for free - this includes all maintenance releases and all new versions with additional features.
You are entitled to receive priority support.
You can upgrade to any of the larger licenses at any time by simply paying the price difference.
You can log into our Customer Service Center to re-request your license key, purchase license upgrades or renewals with discounts at any time.
The software maintenance has to be renewed every 12 months. The renewal price is 35% of the current list price. For your convenience, we will give you advance notification by email before your maintenance plan expires.
Please note that once the maintenance has expired, you will no longer be able to install new versions of the software, and you will also not be able to extend your software maintenance plan without purchase of a new license.
In the case of support issues, priority is always given to customers with maintenance contracts.